Je770 Privacy Policy — Your Data, Our Responsibility

When you use je770 (www.je770.com), you share certain information with us — and we take that responsibility seriously. This Privacy Policy explains what personal information je770 collects, why we collect it, and how we keep it secure.

For people in Bangladesh, the security of personal information online is a serious concern. je770 respects that. This policy has been written intentionally in plain, straightforward English — without complex legal jargon.

By using any je770 service, you agree to this privacy policy. We recommend reading it before creating an account.

Je770 collects two types of information — what you provide directly and what is automatically collected while you use our services.

Information You Provide Directly

• Registration Information: Full name, mobile number, date of birth, and password.
• Payment Information: bKash or Nagad number — used solely for transaction verification.
• Identity Documents (KYC): A national ID or passport may be required for withdrawals.
• Support Conversations: Messages sent via live chat or email may be recorded.

Automatically Collected Information

• Log Data: IP address, login time, and browser type.
• Device Information: Device model, operating system, and app version.
• Usage Data: Pages visited and time spent, games played, and betting history.
• Cookie Information: Session cookies and preference cookies.

Summary of Collected Information

Je770 uses your information solely for the purposes listed below. It is never used for anything beyond that.

• Account Management: Registration, login, and account verification.
• Payment Processing: Safe handling of deposits and withdrawals.
• Security Assurance: Detection of fraud, multiple accounts, and unauthorized access.
• Service Improvement: Understanding which features are used most and where issues arise, so we can continuously improve our service.
• Providing Support: Helping you resolve any issues you encounter.
• Legal Obligations: Compliance with applicable laws and regulations.
• Relevant Communications: Sending you important notifications related to your account.

Je770 does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:

Payment Processing Partners

Necessary information is shared with bKash and Nagad solely to verify transactions. This is done only to ensure secure payments.

Game Provider

When you play Live Casino or certain games, session data may be shared with the relevant game provider. These providers maintain their own privacy policies.

Legal Obligations

We may be required to share relevant information in response to court orders, lawful requests from government authorities, or other legal obligations. In such cases, only the minimum necessary information is disclosed.

Business Changes

If there is a significant change in the ownership or operation of je770 (such as a merger), user data may be transferred to the new party. You will be notified in advance in such cases.

Je770 applies both technical and procedural security measures to keep your data protected.

Technical Security

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted.
• Secure Server: All data is stored in secured, protected data centers.
• Firewall & Intrusion Detection: Active systems are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Password Hashing: Your password is never stored in plain text — it is kept in hashed form.

Procedural Safeguards

• Only authorized personnel have access to data on a need-to-know basis.
• Regular security audits and reviews are conducted.
• A rapid response procedure is in place for data breach incidents.

Je770 does not retain your information longer than necessary. However, certain data may be kept for a specified period to meet legal obligations.

• Account Information: Retained for as long as your account is active. After account closure, data is generally kept for 5 years to meet legal obligations.
• Transaction Records: Financial transaction data is retained for a minimum of 5 years.
• KYC Documents: After verification, documents may be retained in encrypted form for up to 7 years.
• Log Data: Typically retained for 90 days to 1 year.
• Support Conversations: May be retained for 1–2 years after an issue is resolved.

Absent any legal obligation to retain data, personal information will be deleted within a set period following a request to close your account.

Cookies are used on the je770 website and app. They are small files stored on your device that help improve your experience on the site.

Types of Cookies We Use

• Essential Cookies: Used to keep your login session active and maintain site security. The site cannot function without these.
• Preference Cookies: To remember your language preference and interface settings.
• Analytics Cookies: To measure page usage and performance. This data is anonymized.

Cookie Management

You can manage cookies through your browser settings — accepting, rejecting, or deleting them. Keep in mind that disabling essential cookies may affect certain site features.

The je770 app uses local storage instead of cookie settings — you can manage this directly from your phone's settings.

As a je770 member, you have certain rights over your own data. To exercise these rights, please contact our support team.

• Right to Access Your Data: You can submit a request to find out what information je770 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: After closing your account, you may request that your data be deleted (subject to legal obligations).
• Right to Object to Processing: You may object to the use of your information for any specific purpose.
• Right to Portability: You may request a copy of your information in a portable format.

To exercise these rights, email support@je770.com or reach out via live chat. je770 typically responds to such requests within 30 days.

Je770 services are strictly for users aged 18 and above. je770 does not knowingly collect personal information from anyone under the age of 18.

Date of birth is verified at the time of registration. If je770 discovers that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child is using je770, please notify us immediately at support@je770.com.

Je770 may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date on this page will be changed accordingly.
• You will be notified of any significant changes via app notification or email.
• Continued use of je770 after any changes have been made will be taken as acceptance of the updated policy.

Check back on this page regularly to stay up to date with our latest policies.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through any of the following channels:

• Email: support@je770.com — you can typically expect a reply within 24 hours.
• Live Chat: Available on the je770 site or app — active 24/7, with responses typically within a few minutes.

For requests related to data deletion, correction, or portability, reaching out by email is recommended — it keeps a written record.